SynergyCare
Both Parents, One Platform. SynergyCare gives your family a dedicated care coordinator in the Philippines — doctor visits, check-ups, medicines, and honest updates back to you. So you always know they're truly okay.
Free to register · Founding families get priority access and founding pricing
You ask how they are. They say they're fine. The check-up they skipped doesn't come up.
A hospital bill, a rushed transfer, and no way to help from 11,000 km away except send money and wait.
You paid for medicines and consultations — but you never see a receipt, a result, or a plan.
Most of us can't be there. All of us can make sure someone is.
Where they live, their health, what worries you.
A dedicated coordinator arranges doctor consultations, home check-ups, labs, and medicine delivery with trusted local providers.
After every visit: a plain-English summary, photos, results, and what's next — straight to your phone.
Works anywhere in the Philippines we can verify quality providers — we'll confirm coverage for your family's location when you register.
SynergyCare is pre-launch. This is what we're building, shaped with our first founding families.
Join us! From $39.99 a fortnight for both parents. Register today, and we'll be in touch personally.
We can arrange reliable transport for your parents to and from healthcare appointments, with the cost conveniently billed to you in NZD.
When your family needs additional help at home, we can arrange private nursing or caregiver support, including respite care.
When mobility becomes a challenge, we can help arrange essential equipment such as walking frames, wheelchairs, shower chairs and other mobility aids.
Help your parents monitor their health at home with essential equipment such as blood pressure monitors, blood glucose monitoring devices, and nebulisation kits, with support on how to use the equipment appropriately and safely.
Our caregivers go where your parents go. More than companionship, a caregiver's most valued duty is being there for the appointments you can't attend. They arrange the transport, travel with your parent, sit with them through the wait, and speak up if something isn't clear. Afterwards, they gather everything: results, prescriptions, receipts, and hand it all to your coordinator, so nothing gets lost between the clinic and your phone. Your parent is never alone in a waiting room, and you're never left wondering what the doctor said.
Kenneth Suan Gustilo NZRN
Founder, SynergyCare · Auckland, NZ
SynergyCare is operated by a New Zealand registered company. We collect only what we need to contact you about SynergyCare, we never sell your data, and you can ask us to delete it at any time. Read our privacy policy.
Takes about 90 seconds. Founding families get priority access, founding pricing, and a direct line to the founder.
Say goodbye to multiple remittances, bank fees, and your parents' trips to the bank!
Yes. We are now accepting families who would like to get started. Availability may depend on your family’s location in the Philippines and the type of support needed, but you can contact us now to check what can be arranged and choose the plan that suits your family.
We work with healthcare and service partners in the Philippines to coordinate care for families in selected areas. Service availability may vary depending on the type of support needed, such as consultations, tests, medicines, or caregiver support. If you are unsure whether your family’s location is included, you can contact us, and we will confirm what services can be arranged in your area.
No. This is not insurance. Your membership provides care coordination, health monitoring, family updates, and access to healthcare services arranged through our platform.
Many overseas families are supporting both parents at the same time, often with different healthcare needs. Having both parents on one platform makes it easier to manage appointments, updates, records, and care support in one place. It gives the family a clearer view of everyone’s care, reduces admin, and makes communication simpler for the family member overseas.
There is no strict age limit for joining. Families with existing health conditions can still use the service. Your membership includes care coordination and access to services arranged through the platform, but the level of support may depend on your family member’s health needs and the availability of suitable providers. We will always be clear about what can be arranged and any additional costs if more support is needed.
Anytime — there's no waiting period. As soon as you register and we've set up your parents' care routine, your coordinator can start booking consultations, visits, and deliveries.
You can request to cancel your subscription at any time, subject to your plan terms. Your membership will remain active until the end of the current billing period or membership term, depending on how your plan is set up. Any care coordination services already provided and any amount already used from your Health Wallet are non-refundable. If you have an outstanding balance for services already arranged, you must settle it before the cancellation is completed.
Escort or Caregiver Support is extra help arranged for your parent or family member when they need assistance during a medical visit or at home. This may include accompanying them to appointments, helping them get to and from a clinic or hospital, staying with them for a scheduled period, or providing non-medical support based on their needs. This also reduces pressure on relatives back home, so they don't have to carry all the responsibility alone. Availability depends on location and the type of assistance required.
That is absolutely fine. Your parents can continue seeing their existing doctor. We can still help coordinate their care by assisting with appointments, follow-ups, tests, medicines, family updates, and even arranging payment for services through the platform when needed. Our role is to make the process easier for both your parents and the family overseas, while respecting the doctor they already trust.
Your plan is paid fortnightly from New Zealand using your selected payment method. This payment covers your care coordination services and any Health Wallet amount included in your plan. When you arrange healthcare services in the Philippines, you pay through the platform using the wallet balance included in your membership. If more funds are needed, you may be able to add a top-up depending on your plan.
If your parent or family member has a medical emergency, they should go to the nearest hospital or call local emergency services immediately. Our service does not replace emergency medical care. If available, you may use funds from your Health Wallet toward services arranged through the platform, and we can also help with communication, care coordination, family updates, and next steps once the immediate emergency has been addressed.
The frequency of updates depends on your plan and the type of support your family member is receiving. We may provide updates after key appointments, during scheduled check-ins, or when there is something important you need to know. Our goal is to make sure you stay informed without needing to chase information yourself.
Yes. You can use the service for one parent only if that is what your family needs. Our platform is designed to make it easier to support one or both parents in one place, but you are not required to use it for both. The plan price remains the same whether you are supporting one parent or both, as the membership gives your family access to the platform, care coordination, and included services based on your chosen plan.
Your parents have a healthcare team in the Philippines. SynergyCare helps you coordinate it from New Zealand.
What’s included
One point of contact to help coordinate your parents’ healthcare needs and connect the right services when needed.
Help arranging teleconsultations with appropriate healthcare professionals when your parents need medical advice.
A Registered Pharmacist can help your parents understand their medications, identify questions for review, and support medication-related follow-up with their healthcare provider.
We help coordinate laboratory and diagnostic services, ensure results are received and accounted for, and prompt appropriate follow-ups when further action is needed.
When specialist care is needed, we help identify and coordinate access to appropriate healthcare providers.
We keep track of requested follow-ups and provide updates so you are not left wondering what happened after an appointment, test, or referral.
We help keep you and your parents connected around their healthcare journey, with updates that help you stay informed from New Zealand.
When an urgent healthcare situation arises, SynergyCare helps your family navigate the next steps and connect with appropriate healthcare services.